I help organisations capture the expertise their most experienced people carry, and build it into how new starters and existing staff actually learn the job — day to day, not just on courses.
Most engagements start with a Capability Audit — working from whatever paperwork you already have, sitting down with your most capable people and, wherever possible, watching them at work, so we're diagnosing the real gap rather than guessing at it. Here's the fuller range of work that can follow.
Here's the full range of work that can follow:
Knowledge Transfer
Capturing what your most experienced people know before it's lost — whether they're leaving, moving up, or just never got the chance to pass it on — and building in ways for that knowledge to reach the people who need it next.
Capturing what your most experienced people know before it's lost — whether they're leaving, moving up, or just never got the chance to pass it on — and building in ways for that knowledge to reach the people who need it next.
Onboarding and Induction
Getting new starters confident and useful faster, by designing what they're given access to, and when, so their responsibility grows in a deliberate order instead of depending on who's willing to show them the ropes.
Getting new starters confident and useful faster, by designing what they're given access to, and when, so their responsibility grows in a deliberate order instead of depending on who's willing to show them the ropes.
Professional Development Pathways
Giving people already in the role a clear next step — building on what they've learned on the job, not just sending them on another course.
Giving people already in the role a clear next step — building on what they've learned on the job, not just sending them on another course.
Learning Experience Design
Building workshops and programmes that connect directly to real work, so what people learn actually shows up in what they do afterwards.
Building workshops and programmes that connect directly to real work, so what people learn actually shows up in what they do afterwards.
The audit tells us where to start; these are the shapes that work can take.
Rather than turning up with a ready-made solution, I work alongside your leaders, learning teams and subject experts to understand how learning currently happens in your organisation, and where it can be improved.
Where possible, I work directly alongside your own team, so the work continues after I've gone. Where that's not practical, I lead the design myself — but always grounded in how your organisation actually works, not a generic template.